How can I track my parcel?Updated 19 days ago

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a tracking link. Click on “Track my order” to see the progress of your order.

💡Don't forget to check your spam and advertising emails if you don't see the email in your inbox.

You can also track your order at any time from your customer area. To do so, log in to your Payot account, go to “My orders”, then click on the associated tracking number.

If you need help, our customer service team is here for you! Contact us directly via the contact form or chat.